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In the event of a medical emergency, the correct approach for a security guard is to call for medical assistance and provide aid if they are trained to do so. This response prioritizes the health and safety of the individual in distress. Immediate action can greatly influence the outcome of medical emergencies, and if a security guard possesses the necessary first aid skills, they should step in to provide assistance while waiting for professional medical help to arrive.

By calling for medical assistance, the guard ensures that trained professionals are on their way to the scene, which is vital for the proper treatment of injuries or illnesses. Offering aid, such as performing CPR or helping someone in a medical crisis, demonstrates the guard's commitment to their duty of care.

Other approaches, such as waiting for a manager or asking bystanders to take charge, could delay critical interventions and potentially worsen the situation. It is essential for security personnel to be proactive in emergencies, as they are in a position to act quickly and effectively.